|Title||Wine Club Administrative Assistant|
Job Summary: The Wine Club Administrative Assistant position will primarily focus on the interaction with customers and wine club members to provide information in response to inquiries about products and services and to handle and resolve complaints. Assist the Wine club manager with execution of plans to direct, or coordinate the actual distribution or movement of wine, internet orders and club shipments to the customer. This position will also be responsible for follow-up on the billing activities for Temecula Valley Winery Management, and its clients. Gather wine club membership statistics to determine sales potential and inventory requirements and monitor the preferences of customers. Additional duties can include, but not limited to data entry, phone sales, and customer service with an eye towards customer retention.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills or Abilities: