Tasting Room

Title Wine Server Tasting Room
Location Temecula, Ca
Job Information

Experienced, mature, positive and motivated Wine Servers needed to join our team immediately!  The ideal candidate must be able to explain how various wines are made, describing vintage and the quality characteristics of the wine.  Present wine menus to patrons, answer questions about menu items, making recommendations upon request.  Have excellent customer service and awareness skills to ensure that our customers are enjoying their wine experience, and take action to correct any problems.  Additionally the candidate must have salesmanship, and be able to sell wine, wine club memberships, and winery promotions.  This weekend position includes hourly, commission and bonus compensation.

Job Expectations:

  • Check with customers to ensure that they are enjoying their wine experience and take action to correct any problems.
  • Serve wine, take orders for wine, or merchandise, and collect payments from patrons.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present wine menus to patrons and answer questions about menu items, making recommendations upon request.  Inform customers of owner or winemaker selections.
  • Remove glasses, and clean bars after patrons have finished.
  • Explain how various wines are made, describing vintage and the quality characteristics of the wine.
  • Perform opening, closing and shift change duties in addition to cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Salesmanship, including selling wine, wine club memberships, and winery promotions.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

 Experience Requirements:

  • 1+ years wine country experience
  • Weekend availability
  • ABC Lead Training desirable

Education Requirements:

  • High school diploma or equivalent
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Title Bar Back Tasting Room
Location Temecula, Ca
Job Information

The Tasting Room Bar Back is primarily responsible for providing support to the Wine Servers and the operations of the Tasting Room.  He/She also assists with the opening and closing of the Tasting Room facilities, and the stocking and replenishment of wine and wine glasses.  As a member of the Tasting Room staff, the Bar Back is also expected to respect and support his/her co-workers and management, staying positive and flexible especially during busy periods.

Job Expectations:

  • Wine inventory and stocking wine
  • Collecting dirty glasses for washing and restocking glasses throughout the day
  • Assisting Wine Servers with cashiering, opening wine, and packaging of wine sales when needed
  • Emptying trash throughout Tasting Room and Patios
  • Collecting dirty glasses from patios and bars
  • Sweeping floors and patios
  • Stocking and cleaning the bathrooms
  • Other miscellaneous duties as assigned
  • Drive golf cart
  • Must be able to lift 35 to 70 lbs occasionally

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills or Abilities:

  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.

Experience Requirements:

  • Driver’s License needed.
  • Flexible hours, weekends and holidays are required.
  • Able to stand long hours and must be able to function under pressure.
  • Cleaning and organizing skills a must.
  • Customer service and cashiering experience a plus.

Education Requirements:

  • High school diploma or equivalent a plus
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