Job: Housekeeping

Title Housekeeping
Categories Maintenance
Job Information

As a member of the Facilities Maintenance team, responsibilities include, but are not limited to, clean and tidy up winery public areas and restrooms; report any damage found in the assigned working areas. Housekeeping Host staff also interact with Winery Members and guests daily, responding in a timely manner to their requests, assisting with directions and sharing information.  This position will primarily focus on keeping winery’s outdoor public areas, membership patio, and other common areas in clean and orderly condition.

Work Style

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity — Job requires being honest and ethical.

Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Initiative — Job requires a willingness to take on responsibilities and challenges.

Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.

Task

  • Complete and approach all tasks in a timely manner. A minimal amount of disruption to the existing operations and the highest amount of efficiency in all tasks is required.
  • Check and maintain equipment to ensure that it is in working order.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Clean floors, public access areas and patios by sweeping, mopping, scrubbing, or vacuuming them.
  • Gather and empty trash.
  • Pick up empty glasses and litter.
  • Check planters, pathways, patios, and other common public areas for litter and glassware.  Remove items.
  • Interact with members and guests to assist with any requests.
  • Service, clean, and supply restrooms.
  • Clean and polish furniture and fixtures.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Dust furniture, walls, machines, and equipment.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Steam-clean or shampoo carpets.
  • Strip, seal, finish, and polish floors.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Requisition supplies and equipment needed for cleaning and maintenance duties.
  • Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.

Detailed Work Activity

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Confer with coworkers to coordinate maintenance or cleaning activities.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Investigate work related complaints to determine corrective actions.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

  • Clean facilities or sites.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

  • Determine resource needs.
  • Select equipment, materials, or supplies for cleaning or maintenance activities.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Maintain equipment or systems to ensure proper functioning.
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